Wondering how to choose the best logistics company and warehouse for your business? Find out scalability, innovation, and more factors to consider.

How to Choose the Best Logistics Company and Warehouse

A productive, cost-efficient, and problem-free logistics partner is one of the cornerstones of a successful business. Your supply chain partner needs to understand your needs while taking shape according to your business, making the whole logistics process much smoother. If you are searching for a logistics partner and are wondering about its value for your supply chain management system, you can look at this article.

The desire for growth is the ultimate goal of every business; however, what matters the most is to be as efficient as possible while downgrading costs to the minimum. One of the essential features that a good logistics partner should provide is the ability to scale operations. For this reason, finding a logistics company with customers of all sizes and working in coordination with it will make it easier for you to get successful results in the face of the problems that your business experiences every day.

Logistics may seem away from technology if we think of it as the transportation of goods. Yet, this is certainly not the case. A decent logistics company should use technology at its maximum capacity in each of the operations it provides. Doing this can reduce the time and effort spent on an operation, thereby making their partners gain an advantage over their competitors.

Comprehensive Warehousing, Logistics, and Transport Options

Options and alternatives can create unique opportunities within a supply chain network. Whether you work with an asset-based or non-asset-based logistics partner, you need to work with a logistics company that offers a wide range of storage and transportation options in logistics operations. Since conducting a successful logistics operation may create unexpected problems along the way, you need alternative ways to fix these unpredicted problems with ease.

The sudden disappearance of your logistics partner can have a devastating impact on both your business and your customers. Finding a logistics company with a stable financial history will mitigate the potential for your logistics provider to fail, thereby minimizing your losses.

Therefore, you need to evaluate your options carefully before making any decisions about your logistics partner. Choosing the cheapest option may not provide the necessary guarantee to run your business with the success needed.

If you are looking for a good logistics company, you should carefully examine its sectoral references. Large sectoral companies with whom it has worked for a long time will help you to have a great idea about the performance of the logistics company you will work with. The supply chain developments and applications it has made for its large-scale references will set a great example in the logistics operations it will carry out for you in the future.

Whether you have a goods-oriented, service-oriented, retail-oriented, or e-commerce business, we are aware that choosing the best logistics company is a complicated process. At this point, we can be the logistics partner you are looking for, thanks to our technological power, scalability ability, and industrial references.

We exhibit successful and perfect examples in logistics operations such as SONY Turkey and Tupperware. Moreover, we are Turkey's most technological logistics company with our working culture and 4564% growth rate. Today, you can start working with OPLOG, one of the Best E-Commerce Logistics Companies. We will be happy to lighten your load.

Partnering with OPLOG, you can take care of all your sales channels quickly with one logistics partner, one inventory, and one e-logistics system. So, boost your sales and maximize product distribution by consulting an OPLOG fulfillment expert.

Discover how our customer Woohoobox increased their sales and grew with OPLOG.

Click here to read our blog post on how to reduce your logistics costs and how to optimize warehouse logistics management step by step.

Reducing Logistics Costs: Step by Step Guide | OPLOG

Imagine a field that has an impact on the GDP of the countries by %13. No, I am not talking about agriculture or industries; I am talking about logistics. When not managed carefully, the cost of logistics can hurt your business to the degree you don’t want to experience. However, optimizing warehouse logistics management can impact both your customer satisfaction and savings to a significant degree. So, let’s look at how you can reduce your logistics costs at your warehouse. 

What factors primarily affect logistics costs? 

Yes, managing a warehouse is a complicated process, and some factors affect logistics costs without you not noticing them. Here is a list of items you might be looking over:

Internal Transportation: If you move your inventory within the warehouse often, this pointless movement may increase your costs. This problem doesn’t appear often but if you are facing a situation where the inventory moves around frequently, this may indicate that you did not plan your warehouse efficient enough for stock increases or campaign seasons.

Overproduction: Not balancing your inventory in accordance with your supply and demand requirements can cause a huge mess in your warehouse. 

Under-administration: The absence of consistent operating procedures can cause using the wrong equipment for necessary tasks or employees choosing their tasks as they see fit (and not according to your priorities. The delays resulting from this can lead to lower customer satisfaction rates and sales. 

Waiting: If the warehouse works in an un-synchronized way, it can result in waiting for the products to be shipped, which in turn means unhappy customers or even lost sales. 

Flaws: The lack of decent quality control and quality assurance measures can result in shipping defective products, which will increase returns and costs. 

Fuel Costs: The cost of fuel can directly increase your logistics expenses, but unfortunately, we cannot control this item. However, the number of options is rapidly growing as we are on the verge of adopting electric vehicles globally. 

Regulations regarding international trade: The document processing and compliance checks will affect the costs you pay for logistics. The main reason this happens is the time spent on the documentation process, which can cause delays in shipment, doubling the waiting duration. Ultimately, unhappy customers will no longer come back to shop for your products. 

How can you reduce the costs of logistics in warehouses? 

To help alleviate the impacts listed above, we have prepared a list of options that you can use to reduce the logistics costs in your warehouses.  

Yes, this is quite a cliché, to be frank, but do you actually practice it? If your answer is no, you may gain some advantage doing it. One advantage it brings is that it increases the eagerness among warehouse workers toward organized operations. Being organized can help reduce the damage by eliminating transit movement. Also, you can improve the available floor space to enhance storage density.   

Most firms choose the less than container load (LCL) option as it is more profitable and safer than full container loads (FCL). You will be transporting goods in small freight when you consolidate your shipments. In other words, you combine several small shipments that have the same destination to make a consolidated shipment. Also, the improvements in logistics providers may allow you to make cost-effective shipments as they partner up with other importers. 

This recommendation sounds very basic but is extremely important for your business. We have listed some of the alternatives that may have been causing an increase in your costs. However, the cost of labor always runs the show. So, automating processes that require repetitive tasks such as carousel picking or product slotting will diminish your expenses. Besides, SKU intensity is also crucial if you have a range of colors and sizes in different products. Basically, you can easily detect the sizes and colors that are not selling and avoid overstocking. 

Using a single platform to manage your logistics operations is key for cost savings. Ultimately, the more platforms you add to your operationn, the less efficiency you will have, as the problems in one of them will affect the maintenance of another. Also, as mentioned earlier, it can lead to overproduction, thereby duplicating work which causes disruption in efficiency. 

The outsourcing logistics market is predicted to reach 1,306.56 billion USD in 2027. This clearly states the tendency for outsourcing logistics operations globally but let us share more about its advantages. First, it increases your customer service by providing fast and affordable shipping of your products while collecting data on your supply chain process and using its technology to review the delivery times, exceptions, and more.   

Next, working with a 4pl company does not mean you lose the exclusivity of your business. Your business is not the same as others, and an experienced 4pl company can provide you with the necessary personalization needed. For instance, you can customize freight invoice auditing carrier, vendor management, and freight claims without trouble. And you will get reports regularly about the performance of your logistics operations. 

If you are interested in lowering logistics costs, you can book a meeting with one of our fulfillment experts and start gaining momentum on logistics operations. You can also see how we helped a 20000+ stocked company to scale since transferring its business to OPLOG. 

Explore retail logistics challenges: customer needs, inventory, supply chain complexity, fulfillment & omnichannel demands.

5 Logistics Challenges and Solutions for Retail Brands

Logistics is not just about moving boxes; it is about moving the world. But sometimes, the world can be a bit too heavy, too fast, or too complicated for retail brands to handle. 

Navigating the logistics challenges could be like finding your way through a maze of supply chain puzzles. From inventory management to order fulfillment and delivery, navigating this maze requires proactive strategies and innovative solutions in today’s highly competitive and ever-changing market. 

To ensure you deliver exceptional customer service and grow your revenue profits, we will discuss the 5 logistics challenges and how to solve them.

Challenge: Meeting Customer’s Expectations 

The main objective of any retailer is to satisfy their customers' desires. However, it becomes challenging when the customers' desires keep changing. 

Your customers expect to receive their orders quickly, and they often want the option to choose their delivery method. This can strain your logistics networks, as you will need to find ways to deliver orders quickly and efficiently without sacrificing cost. 

Companies like Amazon have set the bar high with same-day deliveries, compelling retailers, and brands to match their delivery promise or provide a differentiated appealing value to customers.

51% of retailers offer same-day delivery, and 65% plan to offer it within two years. 49% of shoppers say that same-day delivery makes them more likely to shop online.

Key stat

Merely promising timely delivery is not enough to satisfy your customers. They require more than just fast and free shipping; convenience is also critical.  

To handle fast, affordable delivery, you need a flexible warehousing and fulfillment solution that makes it simple to build out a network to create compelling delivery promises.  

Having warehouses and fulfillment centers close to your customers allows you to save on transportation costs and the ability to do so while meeting customers' delivery expectations. 

You can also outsource your logistics operations to experts by partnering with third-party logistics (3PL) providers. This can free up time for your business to focus on other goals and help improve logistics performance. 

Speed up your delivery processes and meet customers' expectations when you partner with 3pl provider as OPLOG. We seamlessly manage all your sales channels, boosting sales and maximizing product distribution. 

Another thing is to make your products available through various purchasing channels such as in-store, online, social media, and third-party retailers. The experience must be seamless and convenient across every channel, from the store to the website to delivery.  

According to a survey of corporate retail professionals conducted by Wakefield Research and Bossa Nova Robotics, 73% of respondents consider inaccurate forecasting “a constant issue” for their store. It also found that 87% of respondents consider inaccurate inventory a more prominent factor in revenue loss than theft. 

Inventory visibility is a critical aspect of logistics for your brand, as it is the ability to track inventory levels in real time across all channels, including stores, warehouses, and third-party logistics providers. 

Without accurate inventory visibility, you run the risk of out-of-stock items, overstocked items, delayed shipments, and poor service delivery. 

One primary reason for poor forecasting is the lack of a Warehouse Management System (WMS) that provides the fundamental technology needed to give retailers and brands a holistic view of their inventory and order data. 
 

With the help of our advanced WMS, you can easily manage your inventory and keep track of stock levels, movements, and storage across multiple warehouses. 

Get real-time data on inventory levels and stock movements with OPLOG One. Keep track of stock, optimize space utilization, and reduce operational costs. Let’s get you started! 

Supply chain complexity often occurs due to variability, uncertainty, and interdependence in the supply chain, which affects performance and efficiency.  

This complexity often presents logistical challenges for retail brands, as it may: 

Increase costs and risks: A complex supply chain may involve more suppliers, distributors, channels, products, and customers, increasing operational and transactional costs and risks. For example, a complex supply chain may require more inventory, transportation, coordination, and quality control costs. It may also expose the supply chain to disruptions, fluctuations, errors, or fraud. 

Reduce visibility and control: A complex supply chain may have less standardization, integration, and collaboration among its partners, reducing visibility and control over the inventory and processes. For example, a complex supply chain may have different systems, formats, and protocols for managing inventory data across various locations and channels.  

Overall, these challenges lead to poor customer satisfaction and revenue loss. 


Simplifying the supply chain: You can streamline your supply chain by minimizing the number of vendors and distributors you work with.  

Using technology and data: Use technology to improve visibility and control over the supply chain process. Cloud-based platforms offer a central management system where you can see the movement of inventory across different vendors/partners for informed decision making. 

For example, OPLOG One provides users with inventory metrics that help businesses understand vendors performing and those that are not. 

Expand your network: One way to reduce uncertainties in your supply chain is to establish a network of suppliers and distributors. For instance, if you acquire materials from China, India, and Vietnam, and your Chinese supplier experiences a production halt, you can still rely on the other two sourcing options.

In 2017, Nike experienced a supply chain disruption when a fire broke out at one of its suppliers' factories in Bangladesh. The fire destroyed millions of dollars' worth of shoes, leading to shipment delays and shortages of popular products.

Did you know?

Challenge: Order Fulfillment and Distribution


It is essential to have a streamlined order fulfillment and distribution process to meet customers' expectations.  

However, with the advent of e-commerce, the complexity of these processes has increased significantly. Customers now expect quicker delivery times and more flexible shipping options. 

A study by the National Retail Federation found that 60% of online shoppers have abandoned a purchase because of shipping delays. Another study by Forrester Research found that 86% of online shoppers say that shipping speed is important to them. 

It cannot be overstated how crucial it is to have an efficient order fulfillment process. 

You can leverage technology-driven solutions such as warehouse management systems (WMS) and transportation management systems (TMS) to address this challenge. 

These systems enable you to optimize warehouse operations, improve order accuracy, and streamline the shipping process.  

Additionally, implementing a robust last-mile delivery strategy, including partnerships with third-party logistics providers or local fulfillment centers, can enhance delivery speed and customer satisfaction. 

With OPLOG fulfillment, you can effectively manage inventory, track orders, and monitor warehouse operations, allowing you to focus on strategic growth while reducing costs associated with staffing and equipment. 

Challenge: Demand for Omnichannel Experience 

The lack of an integrated omnichannel strategy poses significant challenges for brands striving to stay ahead in an increasingly crowded retail marketplace. 

There is a growing need for businesses to offer flexibility in how they interact with their vendors/customers. Whether it's through a website, mobile app, or physical store, vendors/customers want to communicate through their preferred channels. And this applies to B2C/B2B interactions. 

How do you track all dynamic paths of fulfillment—especially when managing a global supply chain?  

To optimize your retail business, it is essential to have an effective omnichannel strategy that meets the needs of B2B and B2C operations, providing a flexible and scalable approach to order fulfillment.  

By simply integrating multiple channels, such as online marketplaces, e-commerce websites, and physical stores, you can offer a seamless and consistent sales experience across all touchpoints. 

Omnichannel incorporates various components, such as order management systems, distribution centers, order fulfillment processes, transportation systems, and reverse logistics for your B2B/B2C operations. 

The solution allows you to manage sales from different channels within a single platform. This means you can create a comprehensive retail experience for customers regardless of their preferred channel of interaction.  

With OPLOG's Omnichannel Fulfillment, you get the best of both worlds. We integrate all the necessary technology and resources to ensure smooth B2B and B2C operations - so say goodbye to complexities and hello to streamlined efficiency with OPLOG today. 

Retail brands encounter complex and constantly evolving logistics obstacles. Nonetheless, you can overcome these challenges by adopting efficient tactics and solutions and optimizing your operations to thrive in the fiercely competitive industry.

Discover how to unlock cross-border retail success with an efficient logistics partner in our blog post.

Best Logistics Deals for Exporting

In the multiverse of cross-border retail, where geographic boundaries are no longer barriers, the success of your business hinges on a crucial element: logistics.  

Your ability to deliver products seamlessly and efficiently to customers across different countries is vital to your reputation, growth, and revenue generation. 
 
Cross-border retail is a booming industry. In 2021, global cross-border eCommerce sales reached $5.1 trillion, expected to reach $7.6 trillion by 2025.


This is where the importance of a reliable and efficient logistics partner becomes evident.  

An informed-chosen logistics partner can drive your business's expansion, ensuring smooth operations, optimized supply chains, and delighted customers.  

In this blog post, we will explore the significance of securing an efficient logistics partner for your cross-border retail business and the key reasons why this partnership is a game-changer in the competitive global marketplace. 

For easy navigation, below are highlights of what will be covered in this article. 

Things to consider when striking a logisticsdeal

Cross-border retailing is a growing market, as more and more people are shopping online and looking for products that are not available in their own country.  

The global cross-border retail market was valued at $5.1 trillion in 2021 and is expected to reach $7.6 trillion by 2026. 

Cross-border retailing offers many benefits to B2B/B2C retailers, such as access to new markets and Vendors/Customers, increased sales and revenue, diversified product portfolio and reduced dependence on domestic demand, and competitive advantage and differentiation. 

China is the largest cross-border retail market in the world, with sales of $2.2 trillion in 2021. The United States is second, with sales of $1.3 trillion in 2021. While the European Union places third with sales of $800 billion. 

So, what are consumers most interested in? 

According to statistics, the most popular cross-border retail products are electronics, clothing, and food. North America, Europe, and Asia are the most popular destinations for cross-border selling. 
 

Cross-border retailing can be a great way to grow your business and reach new markets. However, it is essential to do your research before you start selling your products to customers in other countries. 

While cross-border selling has its rewarding advantages, there are also challenges and risks, such as: 

Different regulations and requirements in each country

Currency fluctuations and exchange rate risks


Overall, cross-border selling is a complex and challenging industry. To navigate this terrain, you need a reliable logistics partner committed to easing your concerns while opening up your business to opportunities. 


Things to consider when striking a logistics deal


When deciding on a logistics partner, some basics shouldn’t be compromised.  

A good logistics partner should help you meet your shipping deadlines, get your goods to your customers quickly and affordably, provide excellent customer support, and adapt to your changing needs. 

Sustainability and social responsibility 

The smooth and timely movement of your items from one location to another is one of the most crucial things in your business. 

An excellent logistics company should be able to offer multiple shipping options, localized return solutions, and customs clearance and handling while you rest easy.  

They should also be able to track orders, determine liabilities for in-transit goods, and meet promised delivery timeframes. 

Adding fulfillment to the services would make it easier to deliver a high standard of customer satisfaction. 
 

OPLOG efficiently manages omnichannel fulfillment for top brands. With strategically-located warehouses in London, Germany, and the US, you can expect hassle-free cross-border deliveries that are always on time. 

An excellent cross-border logistics company should be able to provide you with a web-based customer service tool for order-related questions and complete visibility into your customer’s ordering experience through reports and analytics.  

You should choose a logistics partner who can provide excellent customer support and analytics to improve your cross-border performance. For example, they should offer: 

A web-based customer service tool that allows you to answer order-related questions from your customers quickly and efficiently 

A dashboard that gives you complete visibility into your cross-border ordering experience through reports and analytics 

A feedback mechanism that allows you to collect customer reviews and ratings on your delivery service quality 

A consultation service that helps you identify opportunities and challenges in your cross-border strategy and provides recommendations for improvement 

In the world of logistics, experience is crucial. Finding a partner with extensive experience and expertise in cross-border trade is essential, particularly in the regions and countries where you want to sell. This partner should deeply understand each market's local regulations, customs procedures, payment methods, and consumer preferences.  

Having a network of trusted carriers and partners who can handle the shipment at every stage of the journey is also crucial. 

When selecting a logistics company, safety management should be a top priority. Look for a reliable company that offers regular safety training to their employees to ensure your goods are well-protected. They should also have a robust risk management system and provide insurance coverage to protect against accidents or damages. 

An excellent cross-border logistics company with expertise can help you optimize and enhance your cross-border impact using real consumer data and analytics. They can also advise you on the best practices and strategies for entering new global markets. Remember, your logistics partner should be a trusted advisor to help ensure your success. 

As a cross-border retailer, you need a logistics partner that can offer you cutting-edge technology and innovative solutions to streamline your operations. Specifically, you should look for a partner that provides: 

A platform that allows you to integrate your website with their logistics system, so you can easily manage your orders, inventory, tracking, and reporting. 

A solution that enables you to localize your website and checkout process for each market so that you can offer localized pricing, currency conversion, tax and duty calculation, and payment options. 

A tool that helps you optimize your shipping costs and delivery timeframes by selecting the best carrier and route for each order. 

A feature that allows you to offer multiple shipping options to your customers, such as standard, express, or free shipping. 

A service that facilitates your returns management by providing localized return solutions, such as prepaid labels, drop-off points, or reverse logistics 

OPLOG offers automated systems for inventory tracking that optimize the use of technology. The order management system, OPLOG-ONE, allows you to track inventory in real-time, which helps you monitor inventory management and picking processes, making them more efficient. 

Cost-effectiveness and scalability are two important criteria for choosing a logistics partner for cross-border retail, as they can affect your profitability, competitiveness, and growth potential.  

A cost-effective logistics partner should be able to offer you competitive pricing and flexible solutions that suit your budget and needs. 

Transparent billing and invoicing are crucial, providing a clear breakdown of costs. Additionally, they should assist in reducing logistics expenses by optimizing processes, enhancing efficiency, and leveraging their technology and expertise. 

An example of cost-effectiveness in logistics is the case of Zalando, a leading online fashion retailer in Europe. Zalando implemented several initiatives to optimize logistics costs and improve customer service. 

Using a network of fulfillment centers across Europe to reduce delivery times and distances 

Leveraging data and analytics to forecast demand, optimize inventory, and personalize offers 

Partnering with local logistics providers and couriers to offer flexible delivery options, such as same-day delivery, pick-up points, and locker boxes 

As a result of these initiatives, Zalando achieved significant cost savings and increased customer satisfaction. For example, in 2019, Zalando reported that its fulfillment costs per order decreased by 8.6% year-on-year while its net promoter score increased by 4%. Zalando also said its revenue grew by 20.3% year-on-year, reaching €6.5 billion. 

On Scalability, a scalable logistics partner should scale up or down as your business grows or changes, allowing you to quickly adapt to your customers' changing demands and expectations in different markets and regions.  

They should also have a flexible and scalable network of carriers and warehouses that can handle different volumes, varieties, and velocities of goods. 

Security and compliance should be top of mind when choosing a logistics partner for cross-border retail. You want to ensure your partner follows all necessary regulations and guidelines to keep your business and customer information safe and secure.  

Look for a partner with experience in your industry who can provide references to back up their claims of compliance. It's also important to consider the security measures they have in place, such as encryption and secure data centers.  

Don't hesitate to ask your potential partner about their security and compliance protocols, as this can give you peace of mind and protect your business from potential liabilities. 

Cross-border retailing is expected to continue to grow and evolve in the post-pandemic era. Some of the critical factors that will shape the future of cross-border retailing are: 

The pandemic has changed consumer behavior and expectations regarding online shopping. Consumers have become accustomed to shopping online for broader products and services across borders. They have also become more demanding regarding delivery speed, convenience, cost, and quality. Cross-border retailers will need to meet or exceed these expectations by offering more shipping options, fulfillment centers, transparent pricing, and localized customer service. 

The pandemic has also accelerated technology adoption and innovation in cross-border retailing. Technology and innovation can help cross-border retailers improve their efficiency, agility, and competitiveness in the global market.  

Some of the technologies and innovations that cross-border retailers can leverage include: artificial intelligence (AI) and machine learning (ML) to optimize pricing, marketing, and customer service; blockchain and smart contracts to facilitate payments, transactions, and traceability; cloud computing and big data to enhance data management and analytics; augmented reality (AR) and virtual reality (VR) to enrich product visualization and customer experience; social media and influencer marketing to increase brand awareness and engagement. 

Regulation and compliance can affect various aspects of cross-border retailing, such as product safety and quality, data protection and privacy, consumer rights and protection, taxation and customs, and environmental and social responsibility.  

Cross-border retailers will need to comply with the relevant regulations and standards in each market they operate in and monitor any changes or updates that may affect their business.  

They will also need to balance the trade-offs between compliance costs and benefits and manage the potential risks of non-compliance. 

Consumers are becoming more conscious of the environmental footprint of their online purchases, such as carbon emissions, packaging waste, or water consumption. They are also becoming more concerned about the social impact of their online purchases, such as labor conditions, human rights, or fair trade.  

Cross-border retailers will need to demonstrate their commitment to sustainability and social responsibility by adopting more eco-friendly or ethical practices, such as reducing their environmental impact, supporting local communities, or donating to charitable causes. 

Choosing a logistics partner for cross-border retail can be a critical decision for your business, affecting customer satisfaction, operational efficiency, and profitability. Consider various aspects of your potential logistics partners, such as those listed in this article.  

By finding a logistics partner that suits your needs and expectations, you can build a resilient and cost-effective supply chain that can help you expand your global reach and grow your business. 

It is easier to control each step in your business with a firm to assist you in your operations. You can collaborate with OPLOG, a third-party fulfillment provider, to handle all these processes and enjoy providing an excellent customer experience while improving your supply chain processes. 

How to Strike the Best Logistics Deal When Exporting Your Goods

Discover how implementing efficient warehouse management systems can contribute to increasing customer loyalty and ensuring seamless order fulfillment.

Warehouse Systems for Customer Loyalty

In the e-commerce ecosystem, where consumers can access thousands of products with a few clicks, all actors compete fiercely to stand out various methods ranging from digital marketing to discount campaigns. It is important to ensure that customers are satisfied and choose your brand repeatedly for their needs.


Having a good Warehouse Management System (WMS) on your business's supply and warehouse management side impacts customer loyalty.


In this article, we will focus on what you need to do to increase customer loyalty with a good WMS system.


Here are the key points that will be covered:

Always ship correct and trouble-free products to your customers

Ship your products to your customers in the fastest way and on time

Do not keep your customers waiting in return processes

Make your favorite products always available

Offers advantages to your customer with bundle products

Create resources to invest in customer experience

With Warehouse Management Systems (WMS), products are assigned a SKU code when they enter the warehouse.

SKU code includes information such as the product's storage method, exact storage location, expiration date, special storage conditions, and special packaging requirements.

This code minimizes the disruptions caused by human error and lack of knowledge in the storage process.

For example, if a cosmetic product or pet food needs to be stored in a dark place, it enables planning accordingly. This planning, therefore, makes it possible to prevent product deterioration.

As a result, problems such as sending incorrect, damaged, expired products to your customers will be eliminated.

In today's world, consumers' expectation of speed is increasing more than ever.

While this expectation grows, your inability to offer options such as same-day shipping or next-day delivery, or even worse, delivering your product late beyond the promised time, can be synonymous with poor customer satisfaction.

First, warehouse management systems allow you to gain speed by automating your processes. Once an order is placed, it is promptly prepared and integrated with the Cargo Management Systems. The system considers the delivery address, package dimensions, and other relevant variables to determine the best shipping company for the job. This process only takes seconds, ensuring optimal time and cost efficiency for the shipment.

After the package is prepared, it will be sent to the appropriate cargo company. This will ensure that your customers receive their orders promptly and give you a chance to allocate the shipping funds saved towards improving customer satisfaction.

In addition, you can improve your marketplace rating and have an advantage over your competitors by receiving a "fast delivery" badge on marketplaces and positive feedback from customers who got their products delivered on time.

Integration with the shipping companies through our OPLOG Cargo Alarm System (CAS), we are able to provide instant information flow to our customers about shipments that exceed the average delivery times.

Never delayed deliveries and happy customers.

Providing instant answers to questions such as "Is the order processed?", "Is it out of the warehouse?", "Is it delivered to the cargo?", "Is it in distribution?" builds up trust and confidence in your business.

Waiting can be quite annoying for customers if you don’t provide order tracking info. It also may raise question marks about the transparency of your brand.

Warehouse tracking systems usually integrate with other tracking and customer satisfaction infrastructures, allowing you to proactively share this information with your customers, building trust and loyalty.

Warehouse Management Systems (WMS) play a crucial role in ensuring a smooth customer journey. It facilitates the swift return of products to stock, keeps customers informed about the acceptance of their returns, and enables them to receive their refunds promptly.

All of these factors contribute to a seamless customer experience.

Another advantage of the warehouse management system in return management is that stock mixing can be prevented.

If a returned product is damaged, it is important to separate the product; if it is a product that can be resold, it is important to take it back into stock without wasting time. Thus, you can not only ensure a regular supply of products to your customers, but also prevent a problematic product from going back to another customer.

Furthermore, by minimizing returns, you can avoid unnecessary shipping costs and prevent loss of revenue from stagnant products that can still be sold.

Would you like to learn more about reverse logistics? Learn about this concept and how OPLOG handles reverse logistics processes.

Warehouse management systems provide data flow to inventory management software allowing a company to view its stock status in real time.

You can see when those who are constantly in demand for your products need to be resupplied and restock items that are running low to prevent them from going out of stock.

To prevent customers from receiving an unpleasant "out of stock" warning after placing an order, it's important to ensure that the product is available. This way, you can retain customers who need the product urgently and avoid losing them to competitors.

Warehouse management systems also eliminate the risk of over-stocking and support you to always get a return on your investment.

Think about how much easier it would be to have centralized control over your inventory for all your orders across various sales channels. That's where OPLOG-One comes in! Regardless of whether it's marketplaces or your own website, OPLOG-One enables you to effortlessly manage and analyze your stocks, orders, returns, and more. It provides end-to-end control in the procurement processes. So, ensuring your customers have always access your product at all sales points.

Warehouse management systems allow you to have complete control over your inventory. This means that during high demand, such as shopping and promotional periods, you can still provide customers with the products they want without problems.


You can continue carrying out your warehouse processes without errors during the intensive order flow and prevent the cargo and delivery phase from being interrupted due to density.


Offer deals to your customer with bundle products

Logistics Technology