Elevate Your Operations with the Ultimate Customer-Centric Omnichannel Fulfillment Service You Truly Deserve!
We're not just a fulfillment center – we're your strategic partner in elevating your US operations from our Chicago location. With a decade of expertise and tech-driven solutions, we seamlessly bridge the gap between your brand and omnichannel success.
10
Years of Experience
100%
Foolproof Stock Management
128%
Increase in Order Fulfillment Speed
99.9%
Order Accuracy
3
Hour Ticket Resolution
- Increased operational costs and inefficiency.
- Extended delivery times leading to customer dissatisfaction.
- Underachieving sales potential and declining brand value.
- Missing out on seasonal opportunities and market advantages.
- Inability to leverage supply chain technologies and losing control over operations.
- Accurate stock tracking and prevention of product losses.
- Correct and timely product delivery.
- Rapid order fulfillment, even with limited workforce.
- Simultaneous and effective handling of B2C and B2B orders.
- Comprehensive customer service support and seamless integration.
Why choose OPLOG?
10+ Years of Industry Experience
Masters of all industries, from cosmetics to textiles, OPLOG's 10-year experience contains all the know-how needed to deliver exceptional B2C, B2B, and omnichannel fulfillment services.
Proprietary Software and Robotics
From monitoring your entire global network via a single dashboard to pairing you with the best carrier company, our proprietary software and robotics guarantee optimal efficiency and accuracy in your fulfillment operations.
Exceeding Industry Standards
We set the bar high with our operation quality SLAs─, boosting 99.9% order accuracy and 99.9% inventory accuracy provided via our 3-step SKU counts.
Dedicated Account Manager
A dedicated account manager ensures informed customers and transparency in operations, serving as a powerful advocate for their best interests within the organization.
No Hidden Costs
We pride ourselves on our transparent pricing policy, ensuring no hidden costs and providing clear and straightforward pricing for our services.
Customer-Centric Support
Our commitment to swift problem resolution, with a maximum 3-hour ticket resolution time, contributes to our 96% customer satisfaction rate.
Your Global Expansion Partner
OPLOG's extensive fulfillment center network spans the globe, strategically positioned to drive your brand's international ambitions. With our expertise and cutting-edge technology, we adeptly navigate the complexities of global markets, ensuring your products reach customers across continents smoothly.
Our US Last-Mile Delivery Partners
Onboarding at OPLOG Three Steps,
Experience a seamless 3-step onboarding process, eliminating all potential concerns regarding business downtime.
Kick-off Meeting
Meet our onboarding team, which will ensure your brand integrates seamlessly with OPLOG, both operationally and system-wise.
Send Your Inventory
Once you send your inventory to our high-tech fulfillment center, your products will be received and stocked with 99.9% accuracy. Meanwhile, our teams will start integrating you with all the necessary marketplaces and service providers you need.
Getting On Board
Now it is time to meet your dedicated account manager, who will always be by your side to ensure your brand is on board and always delivers excellent fulfillment services and perfect customer experiences.
Connect All Channels Easily
Leading global brands have chosen OPLOG for better omnichannel experiences. When will you?
Flawless operations, customer-centric after-sales, tech-enabled facilities, and transparent processes. You can have them all!
10+ years of experience in fulfillment
A vast network of tech-enabled fulfillment centers across the globe
Exceptional customer support team
Dedicated and seasoned account managers
No hidden costs
ROSSMANN
“We needed a solution partner to help us rapidly transfer our conventional shopping experience to eCommerce. We were in awe to see how rapidly OPLOG was able to onboard our high-volume SKUs! The best part is, our account manager is so on hand that we almost never have to worry about what’s going on in the warehouse.”
FAQ