10
Years of Experience
Tech-enabled
Omnichannel Fulfillment
3
Hour Ticket Resolution Rate
96%
Customer Satisfaction Score
Proud
Take a Tour of Our Leighton Buzzard Fulfillment Center
Chained by Operational Failures and Unsolvable Problems?
Operational failures and unsolvable problems plague many brands' partnerships with their fulfillment service providers.
- Increased operational costs and inefficiency.
- Extended delivery times leading to customer dissatisfaction.
- Underachieving sales potential and declining brand value.
- Missing out on seasonal opportunities and market advantages.
- Inability to leverage supply chain technologies and losing control over operations.
- Accurate stock tracking and prevention of product losses.
- Correct and timely product delivery.
- Rapid order fulfillment, even with limited workforce.
- Simultaneous and effective handling of B2C and B2B orders.
- Comprehensive customer service support and seamless integration.
Why
Choose
OPLOG?
Dedicated Account Manager
A dedicated account manager ensures informed customers and transparency in operations, serving as a powerful advocate for their best interests within the organization.
Customer-Centric Support
Our commitment to swift problem resolution, with a maximum 3-hour ticket resolution time, contributes to our 96% customer satisfaction rate.
Exceeding Industry Standards
We set the bar high with our SLAs─boosting 99.9% order accuracy and 99.9% inventory accuracy provided via our 3-step SKU counts.
10+ Years of Industry Experience
Masters of all industries, from cosmetics to textiles, OPLOG's 10-year experience contains all the know-how needed to deliver exceptional B2C, B2B, and omnichannel fulfillment services.
Proprietary Software and Robotics
From monitoring your entire global network via a single dashboard to pairing you with the best carrier company, our proprietary software and robotics guarantee optimal efficiency and accuracy in your fulfillment operations.
No Hidden Costs
We pride ourselves on our transparent pricing policy, ensuring no hidden costs and providing clear and straightforward pricing for our services.
Our UK Last-Mile Delivery Partners
Onboarding at OPLOG Three Steps,
Experience a seamless 3-step onboarding process, eliminating all potential concerns regarding business downtime.
Kick-off Meeting
Meet our onboarding team, which will ensure your brand integrates seamlessly with OPLOG, both operationally and system-wise.
Send Your Inventory
Once you send your inventory to our high-tech fulfillment center, your products will be received and stocked with 99.9% accuracy. Meanwhile, our teams will start integrating you with all the necessary marketplaces and service providers you need.
Getting On Board
Now it is time to meet your dedicated account manager, who will always be by your side to ensure your brand is on board and always delivered excellent fulfillment services and perfect customer experiences.
Rossmann
“We needed a solution partner to help us rapidly transfer our conventional shopping experience to eCommerce. We were in awe to see how rapidly OPLOG was able to onboard our high-volume SKUs! The best part is, our account manager is so on hand that we almost never have to worry about what’s going on in the warehouse.”
Leading global brands have chosen OPLOG for better customer experiences. When will you?
Flawless operations, customer-centric after-sales, tech-enabled facilities, and transparent processes. You can have them all!
10+ years experienced fulfillment partner
A wide network of tech-enabled fulfillment centers across the globe
Exceptional customer support team
Dedicated and seasoned account managers
No hidden costs
Connect All Channels Easily
FAQ